Recognised for Quality Care
The service ensured that people’s needs were met in the best possible way and made appropriate referrals to external services and professionals to ensure that support led to positive outcomes for people and promoted a good quality of life.
CQC
The service was an ambassador for positive risk taking. Staff supported people to make informed choices and understood where people required support to reduce the
risk of avoidable harm.
CQC
The service did not view people’s individual and unique characteristics as a barrier but placed a positive value on those differences. Staff enabled people to take up opportunities on offer so that people were able to fulfil their potential.
CQC
The service demonstrated a commitment to sustained and improved care at all levels. The service fostered a best practice learning culture which helped drive up the quality of the service. Best practice guidance and refresher training was shared amongst staff to help further in the deliverance of good care.
CQC
The registered manager was instrumental in the development of a culture dedicated to person centred care and support underpinned by honesty, compassion, dignity and respect. This ethos was understood, shared and practised amongst staff, so that people using the service received a service that was inclusive and empowered people to live an independent life.
CQC
Our Strategic Plan
2026 and beyond – we are going to create this over the coming weeks.